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Cylentrix

SOC OPERATIONAL • 24/7 India • USA • Singapore
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TELECOM · ENTERPRISE PRACTICE

Enterprise Telecom & Connectivity
for Modern Enterprises

Cylentrix delivers enterprise telecom services that bring Internet Leased Line, managed SD-WAN, MPLS, enterprise Wi-Fi, branch and last-mile connectivity, WAN optimization and cloud connect into one network architecture and one SLA. Carrier-neutral design across every major operator; a 24×7 NOC watches every link for business continuity. Enterprise connectivity starts with an assessment of the network you already run, not a bandwidth quote.

99.95% Uptime SLA Internet Leased Line Managed SD-WAN 24×7 NOC
01Trust & Assurance

Technology Partners &
Enterprise Certifications.

Carrier partnerships across every major operator, enterprise hardware alliances with Cisco, VMware, Hewlett Packard Enterprise, Dell Technologies and Lenovo, and the compliance certifications behind every managed connectivity engagement.

  • MEF 3.0 Carrier Ethernet certification held by Cylentrix
  • MEF 3.0 SD-WAN certification held by Cylentrix
  • TL 9000 telecom quality management certification held by Cylentrix
  • ISO 9001 quality management certification held by Cylentrix
  • ISO 20000-1:2018 IT service management certification held by Cylentrix
  • ISO 22301 business continuity certification held by Cylentrix
  • Cisco Certified CCNA engineers at Cylentrix
  • Juniper Networks JNCIS-SP certified engineers at Cylentrix
02Telecom Services

Twelve services.
Connected the way you need them.

Take one circuit to fix a single site, or combine services into a managed connectivity programme under a single SLA. Each links to full technical detail, scope and deliverables.

Internet Leased Line artwork: blue network patch cables plugged into an enterprise switch, representing dedicated symmetric bandwidth.

Internet Leased Line

Dedicated, uncontended 1:1 bandwidth with symmetric upload and download, static IP pools, BGP support and a 99.95% uptime SLA backed by proactive NOC monitoring.

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SD-WAN artwork: branch offices, cloud and mobile tower connected through a central edge device.

SD-WAN Solutions

Application-aware routing across dual ISPs, MPLS and broadband underlays. Centralised policy, zero-touch branch provisioning and sub-second failover.

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MPLS artwork: glowing world map with interconnected private network routes.

MPLS Networks

Private any-to-any WAN connecting offices, factories and data centres with QoS classes that keep voice, video and ERP traffic ahead of bulk data.

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Enterprise Wi-Fi artwork: ceiling-mounted access point broadcasting coverage across a modern office.

Enterprise Wi-Fi

Controller-based campus and warehouse wireless: RF surveys, heat-map design, seamless roaming, guest isolation and WPA3-Enterprise authentication.

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Point-to-Point artwork: two office buildings joined by a single dedicated light path.

Point-to-Point Links

Dedicated Layer-2 circuits between sites and data centres for deterministic latency, replication traffic and DR, delivered over fiber or licensed wireless.

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P2MP artwork: headquarters connected to branch sites in a hub-and-spoke topology.

P2MP Connectivity

Hub-and-spoke connectivity linking headquarters to branches over a single managed service, with per-spoke bandwidth control and central visibility.

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Dark fiber artwork: illuminated fiber cables patched into data-center network equipment.

Dark Fiber

Dedicated fiber pairs for enterprises that need full control of capacity, wavelengths and encryption between campuses and data centres.

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Fiber infrastructure artwork: fiber optic cable cross-section with glowing strands.

Fiber Infrastructure

Route planning, trenching, blowing and splicing for private fiber builds, campus backbones and last-mile extensions, documented to as-built standard.

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VoIP and SIP trunking artwork: enterprise IP desk phone with digital display in a dark office.

VoIP & SIP Trunking

Carrier-grade SIP trunks and hosted voice with number porting, DID ranges and QoS-protected call paths across your WAN.

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Business internet artwork: city skyline at night overlaid with a mesh of glowing network links.

Business Internet

High-throughput business broadband and dedicated internet for offices that need reliable connectivity without a full leased-line commitment.

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Hosted call center artwork: agents with headsets working at monitors on an operations floor.

Hosted Call Center

Cloud contact-centre platforms with IVR, call recording, CRM integration and elastic agent capacity, delivered on monitored connectivity.

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Managed NOC artwork: engineers monitoring a video wall of global network dashboards in a 24x7 network operations center.

Managed NOC

24×7 monitoring of links, routers and paths from our Network Operations Centre: proactive fault detection, carrier coordination and RCA on every incident.

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03Telecom Solutions

Eight connectivity problems
we solve every week.

Select a scenario to see how the problem shows up in a real enterprise network, and the specific solution we engineer to fix it.

Internet Leased Line

The business challenge

Broadband looks cheap until the contention hits. Shared bandwidth collapses during peak hours, upload speeds throttle video calls and cloud backups, and there is no SLA when the link goes down.

How Cylentrix solves it

A dedicated 1:1 Internet Leased Line with symmetric bandwidth, static IPs and BGP options, backed by a 99.95% uptime SLA, proactive NOC monitoring and a defined restoration clock.

Internet Leased LineDedicated BandwidthStatic IP + BGPEnterprise SLA

SD-WAN Solutions

The business challenge

Branches run on single links with manual failover. When the primary drops, users wait; when it saturates, nobody can say which application ate the bandwidth.

How Cylentrix solves it

Managed SD-WAN with dual ISP underlays, application-aware routing and sub-second failover. Critical apps get priority paths, and the whole estate is managed from one controller.

Managed SD-WANDual ISPQoSZero-Touch Provisioning

MPLS Connectivity

The business challenge

Site-to-site VPNs over the public internet deliver unpredictable latency and jitter, breaking voice quality, ERP sessions and replication windows between offices and data centres.

How Cylentrix solves it

Private MPLS connectivity with any-to-any topology and QoS classes engineered per traffic type, so voice, video and transactional traffic stay deterministic across every site.

MPLSQoS ClassesAny-to-Any WANManaged Router

Enterprise Wi-Fi

The business challenge

Consumer-grade access points dropped wherever cable reached. Dead zones on the shop floor, roaming that disconnects on every handoff, and guests on the same network as finance.

How Cylentrix solves it

RF-surveyed, controller-based enterprise Wi-Fi with heat-map placement, seamless roaming, WPA3-Enterprise authentication and isolated guest and IoT segments.

Enterprise Wi-FiRF SurveyWPA3-EnterpriseGuest Isolation

Branch Connectivity

The business challenge

Every new branch is a new procurement cycle: different carrier, different router, different escalation path. Thirty sites means thirty ways a link can fail unnoticed.

How Cylentrix solves it

Standardised branch connectivity: the right last mile per location, managed CPE, central monitoring and one escalation path, so a new site comes online in weeks, not quarters.

Branch ConnectivityManaged CPECarrier CoordinationCentral Visibility

Last Mile Solutions

The business challenge

The core network is solid; the last mile is not. A single fiber cut at one location takes a warehouse or a clinic offline with no alternate path and no visibility into restoration.

How Cylentrix solves it

Engineered last-mile redundancy: diverse fiber routes, licensed wireless or 4G/5G backup matched to each site risk profile, with automatic failover validated by drill, not assumption.

Redundant LinksDiverse Fiber PathsWireless BackupAuto Failover

Network Monitoring

The business challenge

The first alert about a down link comes from an angry user. Utilisation, latency and packet loss stay invisible until they become an outage or a missed replication window.

How Cylentrix solves it

24×7 NOC monitoring of every link, router and path: AI-assisted anomaly detection and threshold alerting, proactive carrier tickets, monthly utilisation and latency reporting, and RCA on every incident.

24×7 NOCProactive AlertingSLA ReportingRoot-Cause Analysis

Business Continuity

The business challenge

Connectivity is the single point of failure nobody drills. One carrier outage stalls payments, cloud apps and voice at once, and the DR plan assumes a network that no longer exists.

How Cylentrix solves it

Continuity-grade design: dual carriers with BGP or SD-WAN failover, cloud connect as an alternate path and documented recovery runbooks tested against real failover drills.

Business ContinuityDual Carrier + BGPCloud ConnectFailover Drills
04How We Engage

From first assessment
to continuous operation.

A seven-stage delivery cycle with defined artefacts at every stage, so you always know what has been done, what is next, and who owns it.

Discover

Inventory circuits, carriers, routers, contracts and traffic flows. Establish what you actually pay for before anything is recommended.

Assess

Measure utilisation, latency, jitter and single points of failure per site. Findings ranked by uptime risk and business impact.

Design

Target-state network architecture, carrier selection and phased roadmap. Deliverables include HLD, LLD and site-wise BOM.

Implement

Circuit provisioning, managed CPE rollout and controlled cutovers per site, with change governance and validation testing.

Monitor

Every link and device into the 24×7 NOC, with alerting tuned to your traffic profile and SLA-backed triage.

Respond

Fault isolation, carrier escalation and restoration under agreed authority levels, with RCA delivered after every incident.

Improve

Quarterly review of utilisation, latency and redundancy. Capacity and routing updated as sites, apps and traffic move.

Model 01

Fully Managed

Cylentrix owns carriers, CPE, monitoring and outcomes end to end. Suited to organisations without an in-house network team.

Model 02

Co-Managed

Your team keeps ownership and platform; we supply 24×7 NOC coverage, carrier management and escalation muscle.

Model 03

Project Deployment

Fixed-scope design and implementation covering SD-WAN rollout, MPLS migration or branch expansion, with handover and documentation.

Model 04

Advisory & Retainer

Carrier-neutral architecture review, contract and bandwidth optimisation, and a standby escalation retainer with guaranteed response.

05Industries We Connect

Sector context
changes the network.

A hospital and a factory face different uptime constraints, different traffic patterns and different regulators. We engineer connectivity to the sector, not to a template.

Manufacturing industry, connected by Cylentrix

Manufacturing

Plant-to-cloud connectivity, IT/OT network segregation and redundant last mile engineered around production uptime.

Healthcare industry, connected by Cylentrix

Healthcare

Always-on links for HIS, PACS and telemedicine, with diverse paths so a fiber cut never reaches patient care.

Banking and financial services industry, connected by Cylentrix

Banking & Financial Services

Low-latency, audit-ready branch connectivity with dual-carrier failover for core banking and payment traffic.

Retail and e-commerce industry, connected by Cylentrix

Retail & E-commerce

POS-grade store connectivity with SD-WAN, 4G/5G backup and central visibility across every outlet.

Education industry, connected by Cylentrix

Education

High-density campus Wi-Fi, hostel and classroom bandwidth management and safe, filtered student internet.

IT and ITES industry, connected by Cylentrix

IT & ITES

Client-contract-grade leased lines, BGP multi-homing and cloud connect for delivery centres and DR sites.

Government and PSU sector, connected by Cylentrix

Government & PSU

Data-localisation-aware WANs, secure inter-office connectivity and documented SLAs for citizen-facing services.

Logistics and supply chain industry, connected by Cylentrix

Logistics & Supply Chain

Warehouse Wi-Fi, hub-and-spoke branch links and reliable connectivity for tracking, WMS and EDI traffic.

06Technology Partners

Carrier-neutral across the operators
you already use.

Partnerships with every major Indian carrier, so circuit selection at each site follows coverage, diversity and price rather than a single-operator quota. Network hardware is designed and delivered on Cisco, VMware, Hewlett Packard Enterprise, Dell Technologies and Lenovo platforms.

  • Tata Tele Business Services Internet Leased Line, SIP trunking and business connectivity
  • Tata Communications Global IP transit, MPLS backbone and cloud connect
  • Airtel Business Enterprise ILL, MPLS and SD-WAN underlay circuits
  • Jio Business Fiber last mile, ILL and 5G enterprise services
  • Vi Business Enterprise connectivity, IoT and mobility services
Carrier & Last Mile

Tata, Airtel, Jio and Vi circuits selected per site for coverage, path diversity and restoration performance, under one Cylentrix SLA.

Routing & SD-WAN

Cisco and VMware SD-WAN edge platforms with BGP, QoS and dual-ISP failover designed, deployed and managed by certified engineers.

Campus & Wi-Fi

HPE Aruba and Cisco wireless with controller-based roaming and RF planning, on switching and access infrastructure from Dell Technologies and Lenovo.

Certified Delivery

Engineers hold current CCNP, Aruba ACMP and vendor SD-WAN credentials across routing, wireless and WAN, revalidated on each cycle.

07Clients

Enterprises that already
run on Cylentrix.

IT services, manufacturing, energy, pharmaceuticals, hospitality, infrastructure and education groups rely on us for managed security, managed IT and connectivity.

  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
  • Cylentrix enterprise client logo
08Why Cylentrix

What changes when
one team owns the network.

Nine differences that show up in delivery, not in a capability matrix.

24×7 Network Operations Center

A staffed NOC watching every link and router across follow-the-sun shifts, not an inbox read the next morning.

Certified network engineers

Current Cisco, Aruba and SD-WAN certifications across routing, wireless and WAN platforms, kept live through recertification.

Carrier-neutral connectivity

We are not a single-operator reseller. Each site gets the carrier with the best coverage, diversity and price.

Dedicated network architect

A named architect owns your topology end to end, from carrier selection to QoS policy, across every change.

Enterprise SLA

Written uptime, response and restoration targets by severity, reported monthly, with commercial consequences attached.

Rapid fault resolution

Proactive detection, parallel carrier escalation and defined restoration clocks, with RCA after every incident.

Scalable network design

Architectures sized for the sites and bandwidth you will run in three years, not just the ones you have today.

Nationwide deployment

Field engineering reach across metros and tier-2 cities for site surveys, installation and hardware replacement.

Cloud connectivity experts

Private paths into AWS, Azure, GCP and colocation designed alongside the WAN rather than bolted on later.

10Common Questions

Answers before
the first call.

The questions network and IT leaders ask us most often, answered directly. If yours is not here, a 30-minute call with a network architect will cover it.

Ask a specific question
What is an Internet Leased Line?

An Internet Leased Line (ILL) is a dedicated, uncontended internet circuit delivered exclusively to your organisation with symmetric upload and download speeds, static IP addresses and an enterprise SLA. Because the bandwidth is 1:1 rather than shared, performance stays consistent through peak hours, which is why ILL is the standard for offices running cloud applications, VoIP and video conferencing.

What is the difference between broadband and an Internet Leased Line?

Broadband is shared, contended bandwidth: speeds are “up to” a headline figure, upload is far slower than download, and there is usually no uptime SLA. A leased line is dedicated 1:1 bandwidth with symmetric speeds, static IPs, BGP options and a contractual SLA covering uptime and restoration time. Broadband suits small offices and backup links; leased lines carry business-critical traffic.

What is SD-WAN?

SD-WAN (software-defined wide area network) is an overlay that routes traffic intelligently across multiple underlying links: leased line, broadband, MPLS or 4G/5G. It steers each application over the best available path, fails over in under a second when a link degrades, and manages every branch from a central controller, which typically improves performance while reducing per-site cost.

Do you provide MPLS connectivity?

Yes. Cylentrix designs and manages MPLS networks with any-to-any topology and QoS classes engineered per traffic type, so voice, video and ERP traffic stay deterministic between offices, factories and data centres. We also design hybrid WANs where MPLS carries critical traffic and SD-WAN over internet handles the rest.

Can Cylentrix connect multiple branches?

Yes. Multi-site connectivity is core to our practice: hub-and-spoke P2MP, MPLS, and managed SD-WAN across dozens or hundreds of locations. We handle carrier selection per site, managed routers, central monitoring and a single escalation path, so every branch behaves as one network rather than thirty separate contracts.

Do you provide redundant internet links?

Yes. Redundancy is engineered per site risk profile: dual carriers on diverse last-mile paths, BGP multi-homing or SD-WAN failover, and licensed wireless or 4G/5G backup where fiber diversity is not available. Failover is validated with drills, not assumed from a diagram.

What industries use enterprise telecom services?

Any organisation where downtime has a cost: manufacturing plants, hospitals, banks and NBFCs, retail chains, schools and universities, IT and ITES delivery centres, government departments, logistics networks, data centres and hotels. Cylentrix engineers connectivity to each sector’s uptime constraints, traffic patterns and regulatory context.

Do you provide 24×7 network monitoring?

Yes. Our Network Operations Centre monitors every managed link, router and path 24×7×365: threshold alerting on utilisation, latency and packet loss, proactive carrier tickets often raised before users notice, monthly SLA reporting and root-cause analysis after every incident.

Can you integrate cloud connectivity?

Yes. We design private, low-latency paths into AWS, Azure, Google Cloud and colocation facilities, via direct connect services, cloud on-ramps or optimised internet breakout, and integrate them into your WAN routing and failover design so cloud is part of the network rather than an exception to it.

How quickly can telecom services be deployed?

A connectivity assessment typically starts within five working days of scoping. New leased-line circuits generally deliver in two to six weeks depending on carrier feasibility at the site; SD-WAN overlays on existing links can go live in days; multi-branch rollouts are phased site by site with zero-touch provisioning. Timelines are committed in writing during design.

REQUEST A CONNECTIVITY ASSESSMENT

Start with the network
you already run.

The assessment is a working session, not a sales call. A Cylentrix network architect reviews your current circuits, routing and utilisation, identifies the gaps that threaten uptime, and gives you a prioritised view of risk and cost, whether or not you engage us afterwards.

  • Architect-led, not SDR-ledYour first conversation is with an engineer who has built these networks.
  • Site-wise gap reportFindings ranked by uptime risk and business impact, with an effort estimate for each fix.
  • Carrier-neutral recommendationsOptions include renegotiating what you have. No circuit is proposed before the gap is proven.
  • Clear commercialsScope, timeline, SLA and pricing in writing before any work begins.
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